Ceritar Privacy Statement

Last Updated: April 2020

Your privacy is important to us. This privacy statement explains the personal data Ceritar processes, how Ceritar processes it, and for what purposes.

Ceritar offers a wide range of products and services used to help operate Warehousing, Distribution and Transportation companies worldwide. References to Ceritar products in this statement include Ceritar software solutions, apps, websites and services.

This statement applies to the interactions Ceritar has with you and the Ceritar products listed below, as well as other Ceritar products that display this statement.

Personal data we collect

Ceritar collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Ceritar and the choices you make, including your privacy settings and the products and features you use.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

How we use personal data

Ceritar uses the data we collect for the following business purposes:

Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.

  • Improve and develop our products.
  • Personalize our products and make recommendations.
  • to communicate and respond to your requests and inquiries to Ceritar;
  • to engage in transactions with customers, suppliers and business partners and to process orders for Ceritar products and services;
  • to analyze, develop, improve and optimize the use, function and performance of our sites and products and services;
  • to manage the security of our sites, networks and systems; and
  • to comply with applicable laws and regulations and to operate our business.

We may use personal information to market our products and services or related products and services, and to tailor our marketing and sales activities to your company’s interests.

We also use the data to operate our business, which includes analyzing our performance, developing our workforce, and doing research.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized.

We also share data with Ceritar partners, and vendors.

If required by law or to respond to legal process and to protect the rights and property of Ceritar, its partners and its customers.

How to access and control your personal data

You can control your personal data that Ceritar has obtained, and exercise your data protection rights, by contacting Ceritar or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

Control the use of your data for interest-based advertising from Ceritar by visiting the unsubscribe link in emails and our website.

Access and clear some of your data through your user profile within our software and Cloud solutions

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

You have a variety of tools to control the data collected by cookies and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Ceritar account

With a Ceritar account, you can sign in to Ceritar products and services.

Personal data associated with your Ceritar account includes credentials, name and contact data, device and usage data, your contacts, information about your activities. Signing in to your Ceritar account enables personalization and consistent experiences across products and services and enables other features.

Products provided by your organization—notice to end users

Ceritar products are intended for use by organizations. If your organization provides you with access to Ceritar products, your use of the Ceritar products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator.

If you use a Ceritar product or services with an account provided by an organization you are affiliated with, that organization can:

Control and administer your Ceritar product and product account, including controlling privacy-related settings of the product or product account.

Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Ceritar product and product accounts.

When you use social features in Ceritar products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the Ceritar product. Ceritar is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

When you use a Ceritar product provided by your organization, Ceritar’s processing of your personal data in connection with that product is governed by a contract between Ceritar and your organization. Ceritar processes your personal data to provide the product to your organization and you, and for Ceritar’s legitimate business operations related to providing the product as described in.

If you lose access to your work account (in event of change of employment, for example), you may lose access to products and the content associated with those products.

As mentioned above, if you have questions about Ceritar’s processing of your personal data in connection with providing products to your organization, please contact your organization